How to Troubleshoot Error 0x87de2713 While Opening Apps or Games on Xbox One

How to Troubleshoot Error 0x87de2713 While Opening Apps or Games on Xbox One

There are numerous reasons why you might encounter this error on your Xbox One. Luckily, it only appears a couple of times a year and has a very simple solution.

I have had a lot of issues with my Xbox One lately. I have had to perform a repair of the system twice in the past month, and each time the Xbox One would fail to properly start up after a resync. What was strange was that each time the system failed to start up, it would report that the failure was due to 0x87de2713. I tried a few things to fix the issue, but nothing worked. I decided to seek advice on the Xbox subreddit to see if there was anything else I could try. In the end, I found this post which lays out a solution that worked for me.

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Recently, I have been having issues with the Xbox One to where I am unable to open apps or games. I am able to open apps by going to settings, but I have not been able to open games. I have tried many things like restarting my console and turning off my console and taking out my xbox one wireless controller and putting it back in. I have also tried downloading the Xbox one app and clearing all my xbox live profiles and restarting my console.. Read more about how much does an xbox one cost and let us know what you think.

You’ll see the following error code when you try to open a game or app on your Xbox One console: 7DE2713 This means that we could not find the game or application license in the Microsoft Store to verify that you have it. Use the following solutions to solve this problem.


What is causing the 7de2713 error on the Xbox One?

word-image-3798 Firmware error : Another possible cause of this problem is a software error. Several affected users have reported encountering the problem after a failed firmware update. If this scenario applies, you can solve the problem by performing a power cycle. Xbox servers are down: In most cases, this issue occurs when one or more core services of the Xbox One are down or experiencing problems. Outages and DDoS attacks are the most common causes of this problem. In this case, you can solve the problem by putting the console in offline mode and disabling the test attempt.

How to fix 7de2713 error on Xbox One

updated June 2021:

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Delete the account and add it back to the Xbox console

  1. Press the Xbox button.
  2. Then, follow this path: System -> Settings -> Account -> Delete accounts.
  3. Select the account you want to delete and select Delete to confirm.
  4. When you are finished, select Close.
  5. Press the Xbox button again to start the second part of the process.
  6. Select your game in the top left corner of the screen, scroll down and select Add New.
  7. Enter the email address of the same Microsoft account you want to add.
  8. Select the item.
  9. Enter the password and select Enter.
  10. Please read and accept the Microsoft Services Agreement and the Privacy Policy carefully.
  11. Follow the steps to configure the login and security settings to add your account to the console.

Some users also claim to have solved the problem by deleting their Xbox account. If you delete your Microsoft account from your Xbox console, you won’t even need to log in again. It only takes a few minutes to re-add the account, so just follow the steps above.

Enable offline mode on Xbox console

  1. Press the menu button on the controller.
  2. Choose Settings.
  3. You can now open the network settings window using the tabs at the top.
  4. Select Go Offline and the network status will change to Offline.
  5. Now select the Network Settings menu and go to the Disconnect option.

We have made it clear from the beginning that crashes and DDoS attacks are common causes of the Xbox 7de2713 problem. The best recommendation to solve this problem is to put the console in offline mode. When your Xbox is offline, it does not connect to the network, so your Xbox Live service will not be interrupted or potentially attacked. If the problem persists, disable offline mode by returning to the Network screen and selecting Go Online.

Restarting the XboxConsole

  1. Make sure the console is fully powered on.
  2. Press and hold the Xbox button on the center of the controller to open the Power Center.
  3. Then select Console restart.
  4. If you see the Xbox animation, it means that the restart process you just performed was successful.

If the Xbox 7de2713 error message appears after a firmware update has failed, you may have reason to suspect a firmware bug. Unplugging the power cord is the most important step to solve this problem, so let us guide you. You can also turn off the console by holding down the Xbox button for 10 seconds or until the front light stops blinking. The console will then shut down. After waiting at least a minute, turn the system back on by pressing the Xbox button on the console. RECOMMENDED: Click here to fix Windows errors and optimize system performance.

Frequently Asked Questions

Why aren’t my games and apps loading on my Xbox?

  1. Restart the console.
  2. Uninstall the application and reinstall it.
  3. Check the status of the Xbox Live service.
  4. Restart your Xbox One console.

How do I fix a download error on my Xbox One?

To restart your console with the Xbox Boot Troubleshooter, select Reset this Xbox. When prompted, select Save games and applications. This option resets the operating system and removes all potentially corrupted data without deleting games and applications. If this works, you should be back at the home screen after resetting the console.

How do I fix the error code on my Xbox?

Turn off the console and then unplug the power cord to make sure the console is completely turned off. Wait 30 seconds and then plug it back in. Press and hold the pairing button and the eject button on the console, then press the Xbox button on the console.

Why do I keep getting error codes on my Xbox One?

This is usually due to an upgrade problem, such as. B. to a power outage. This is not as common as other codes, but if it happens, you should contact Xbox support for a possible solution. Otherwise, you run the risk of damaging the console, i.e. it will no longer work. Xbox One is a gaming console that makes it easy to enjoy all your favorite games anywhere, anytime. But sometimes problems can happen that prevent you from playing your favorite games, and that’s why I’ve written this blog post.. Read more about xbox one all digital and let us know what you think.

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